A Customer Threatened To Sue Me…Now What?
Legal threats are scary — especially when you’re running your business solo. Here’s how to assess whether a customer can actually sue you, and what steps to take if they try.

– 3 min read
Legal threats are scary — especially when you’re running your business solo. Here’s how to assess whether a customer can actually sue you, and what steps to take if they try.
You’re checking your email or DM requests, and there it is:
“I’m getting my lawyer involved.”
“I’m suing.”
“Expect legal action.”
For a lot of founders — especially women of color who are running businesses without a legal team on deck — this moment can feel terrifying.
But here’s the truth: Most of the time, the threat is louder than the law.